magicph Terms & Conditions

For the purposes of these Terms and Conditions, the following definitions apply throughout this Agreement:

• "Platform" means the magicph website, mobile web application, and all associated gaming and payment services accessible at magicph.net.
• "Player" / "User" means any individual who has registered a verified account on the magicph Platform.
• "Account" means the personal account created by a Player upon successful registration and identity verification.
• "Wallet" means the virtual balance held within a Player's Account, denominated in Philippine Pesos (PHP), from which wagers are placed and into which winnings are credited.
• "Real Money Play" means any wagering activity conducted using actual PHP funds deposited into a Player's Wallet.
• "Bonus Funds" means any promotional credits, free bet awards, cashback credits, or other non-cash incentives granted to a Player by magicph.
• "PAGCOR" means the Philippine Amusement and Gaming Corporation, the government body that regulates gaming activities in the Philippines and under whose authorization magicph operates.
• "KYC" means Know Your Customer — the identity verification process required by PAGCOR and applicable Philippine anti-money laundering laws.
• "Applicable Law" means the laws of the Republic of the Philippines, relevant PAGCOR regulations, and all applicable national and local legislation.

Access to and use of the magicph Platform is conditional upon your unconditional acceptance of these Terms and Conditions, our Privacy Policy, and our Responsible Gaming Policy, all of which are incorporated herein by reference.

Acceptance is deemed to occur at the earliest of the following actions: (a) clicking the "I Agree" checkbox or any equivalent consent mechanism during the registration process; (b) completing the registration process and creating an Account; (c) making a deposit into your Wallet; or (d) placing a wager using real money or bonus funds on the Platform.

By registering an Account, you represent and warrant that:

• You are at least 21 years of age at the time of registration and at all subsequent times during which your Account remains active.
• You are a natural person with full legal capacity to enter into this Agreement under the laws of the Republic of the Philippines.
• You are accessing and using the Platform from within a jurisdiction in which online gaming is not prohibited, and you bear sole responsibility for ensuring that your use of the Platform complies with the laws of your location.
• You are not registered on any self-exclusion list maintained by PAGCOR or any other gaming regulatory authority.
• You are not using the Platform in a professional capacity on behalf of any third party without prior written authorisation from magicph.

magicph reserves the right to request documentary proof of age from any Player at any time. Failure to provide satisfactory proof of age within a reasonable timeframe specified by magicph will result in Account suspension pending verification. Any Account found to belong to a Player under the age of 21 will be permanently closed, all pending withdrawals will be withheld, and deposits may be forfeited in accordance with PAGCOR guidelines.

To participate in real-money gaming on magicph, you must register a single Account by providing accurate, current, and complete information as requested during the registration process. magicph operates a strict one-account-per-player policy. The existence of multiple Accounts belonging to the same individual constitutes a material breach of these Terms.

4.1 Registration Information

You must provide, at minimum, the following information during registration: a valid Philippine mobile number, a date of birth confirming you are 21 years of age or older, and a password meeting magicph's security requirements. You agree to keep all registration information accurate and up to date. Providing false, misleading, or incomplete registration information is grounds for immediate Account termination.

4.2 Identity Verification (KYC)

magicph is required by PAGCOR regulations and Philippine anti-money laundering laws to conduct KYC verification for all Accounts. KYC verification may be required prior to first withdrawal, upon reaching specified deposit or wagering thresholds, or at any time at magicph's discretion. Acceptable KYC documents include a valid Philippine government-issued ID (e.g., SSS ID, PhilHealth ID, Postal ID, Driver's License, Passport, or UMID). Failure to complete KYC verification within the timeframe specified by magicph will result in Account restriction until verification is completed.

4.3 Account Security

You are solely responsible for maintaining the confidentiality of your Account credentials. You must not share your password or OTP codes with any third party. magicph will never ask for your password or OTP via live chat, email, or phone. Any activity conducted through your Account — whether authorised by you or not — is your responsibility unless you have notified magicph of unauthorised access promptly after becoming aware of it.

All deposits to the magicph Platform are processed in Philippine Pesos (PHP). Accepted deposit methods include GCash, Maya (formerly PayMaya), BPI, BDO, Metrobank, USDT, Coins.ph, and 7-Eleven cash-in. Minimum deposit amounts and processing times vary by payment method and are subject to change; current limits are displayed within your Account's payment section.

• Deposits must originate from payment accounts registered in your own name. magicph does not accept deposits from third-party accounts or payment instruments belonging to other individuals.
• magicph does not charge fees on standard deposits. However, third-party payment providers (e.g., your bank or e-wallet provider) may apply their own fees, for which magicph accepts no liability.
• magicph reserves the right to refuse, reverse, or hold any deposit that appears to originate from a prohibited source, is connected to suspected fraudulent activity, or is associated with money laundering as defined under Republic Act 9160 (Anti-Money Laundering Act) and its amendments.
• Deposited funds are held in segregated player accounts separate from magicph's operating funds, in compliance with PAGCOR requirements.

Players may request withdrawal of cleared funds from their Wallet subject to the following conditions:

• KYC verification must be completed prior to withdrawal processing.
• Withdrawals will be processed to the same payment method used for the corresponding deposit wherever technically possible, in accordance with anti-money laundering obligations.
• Minimum and maximum withdrawal amounts, and processing timeframes, vary by payment method and Player VIP tier. Current limits are displayed in your Account settings.
• Bonus funds are not withdrawable until applicable wagering requirements have been met in full. Withdrawal of a portion of a balance that includes unwagered bonus funds may result in forfeiture of the bonus component.
• magicph may request additional verification documentation before processing withdrawal requests above specified thresholds, consistent with PAGCOR KYC requirements.
• Withdrawal requests may be delayed or declined where magicph has reasonable grounds to suspect fraud, money laundering, or a breach of these Terms.

magicph may, at its sole discretion, offer bonuses, free spins, cashback rewards, or other promotional incentives to eligible Players. All bonuses are subject to the following general conditions, unless a specific promotion's terms state otherwise:

• Bonuses are available to Players who have completed Account registration and, where required, KYC verification.
• Each promotional offer is limited to one redemption per Player, household, device, IP address, and payment method, unless explicitly stated otherwise.
• Bonus funds are subject to wagering requirements, which must be satisfied in full before any portion of the bonus or winnings derived therefrom may be withdrawn. Wagering requirements are specified in each individual promotion's terms.
• magicph reserves the right to modify, suspend, or terminate any promotional offer at any time without prior notice. If a promotion is terminated while a Player has an active wagering requirement, magicph will, where reasonably practicable, allow the Player to complete the wagering requirement under the original terms.
• Abuse of bonuses — including but not limited to bonus stacking, exploitation of software errors, or coordinated play across multiple Accounts — will result in bonus forfeiture and may result in Account suspension.
• In the event of a dispute regarding bonus terms, the decision of magicph is final.

All games available on the magicph Platform operate using certified Random Number Generator (RNG) technology or live dealer formats sourced from licensed third-party game studios, including but not limited to Evolution Gaming, Pragmatic Live, SA Gaming, JILI, and PG Soft. Return-to-player (RTP) percentages published for games reflect the certified figures provided by the respective game studios under their own regulatory certifications.

By playing any game on the magicph Platform, you acknowledge and agree that:

• Game outcomes are determined by certified RNG processes or physical randomisation (in live dealer games) and are not manipulated by magicph.
• It is your sole responsibility to understand the rules of any game before placing real-money wagers. magicph accepts no liability for losses incurred as a result of a Player's misunderstanding of game rules.
• In the event of a discrepancy between a game display and the game server result, the server result is authoritative.
• If a technical malfunction occurs during a game round, any wagers placed during the affected round may be voided and stakes returned to the Player's Wallet, at magicph's discretion.
• magicph reserves the right to void any bet placed at incorrectly displayed odds or under circumstances where a technical error is evident.

The following conduct is strictly prohibited on the magicph Platform and constitutes a material breach of these Terms. magicph reserves the right to suspend or permanently close any Account found to have engaged in prohibited conduct, withhold balances pending investigation, and refer matters to relevant authorities including PAGCOR and law enforcement agencies where warranted.

• Registering more than one Account, whether under the same or different identity, phone number, or payment method.
• Providing false, fraudulent, or misleading information at any stage of registration, KYC verification, or during Account use.
• Using the Platform while under 21 years of age.
• Using the Platform in a jurisdiction where online gaming is prohibited by applicable law.
• Employing any software, automated system, bot, exploit, or technical manipulation to gain an unfair advantage in any game or over the Platform's systems.
• Engaging in collusion with other Players to manipulate game outcomes in games involving multiple participants.
• Depositing funds derived from criminal activity, including money laundering, into any magicph Wallet.
• Making chargebacks or payment reversals through a third-party financial institution in bad faith.
• Engaging in any conduct that disrupts, damages, or impairs the operation of the magicph Platform or its associated systems.
• Misrepresenting your identity, jurisdiction, or age to circumvent any restriction applicable under these Terms.

magicph reserves the right to restrict, suspend, or permanently close any Player Account without prior notice in the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Failure to complete KYC verification within the specified timeframe.
• Reasonable suspicion of fraudulent activity, money laundering, or other criminal conduct.
• Chargebacks or disputed payment transactions initiated by a Player.
• Identification of the Account holder as a minor (under 21 years of age).
• Receipt of a self-exclusion request from the Account holder.
• Regulatory requirement or instruction from PAGCOR or any competent authority.

Where an Account is suspended or closed due to a suspected breach of these Terms, any balance within the Wallet may be withheld pending investigation. If the investigation confirms a breach, magicph reserves the right to forfeit the withheld balance in accordance with PAGCOR regulations. Where no breach is confirmed, balances will be returned to the Player promptly.

A Player may request voluntary Account closure at any time by contacting magicph customer support. Upon voluntary closure where no breach is involved, any remaining Wallet balance will be processed for withdrawal to the Player's verified payment method within standard processing timeframes.

magicph is committed to promoting responsible gaming practices across its Platform. Gaming should be an enjoyable entertainment activity for adults. magicph does not encourage Players to wager beyond their means and actively provides tools to assist Players in managing their gaming activity.

The following responsible gaming tools are available within every registered magicph Account:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits to control their total funding activity. Once set, a deposit limit may be decreased immediately but may only be increased after a mandatory cooling-off period.
• Session Time Limits: Players may set reminders or hard limits on session duration to encourage regular breaks.
• Self-Exclusion: Players may request self-exclusion for a defined period (minimum 6 months) or permanently. Self-exclusion takes effect immediately. During a self-exclusion period, the Player's Account is suspended and the Player is blocked from re-registering. Self-exclusion requests are irrevocable for the period specified.
• Reality Check Notifications: Periodic on-screen notifications reminding Players of elapsed session time and net win/loss position are available upon request.

For further support and information on responsible gaming resources in the Philippines, Players may also consult the resources available via the magicph Responsible Gaming page. The Philippine government's PAGCOR also publishes responsible gaming resources on its official regulatory website. If you believe you may have a gambling problem, we encourage you to seek assistance without delay.

All content on the magicph Platform — including but not limited to the magicph brand name, logo, website design, graphics, user interface elements, game presentations, and written content — is the exclusive intellectual property of magicph or its licensed providers and is protected under applicable Philippine and international intellectual property law.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes in accordance with these Terms. You must not reproduce, distribute, publicly display, modify, reverse-engineer, or create derivative works from any content on the Platform without prior written authorisation from magicph.

To the fullest extent permitted by Applicable Law, magicph's total liability to any Player arising under or in connection with these Terms — whether in contract, tort (including negligence), breach of statutory duty, or otherwise — shall not exceed the total amount deposited by the Player into their magicph Wallet in the twelve (12) months preceding the event giving rise to the claim.

magicph shall not be liable for:

• Any loss of profits, revenue, anticipated savings, business, or goodwill, whether direct or indirect.
• Losses arising from service interruptions caused by third-party payment providers, telecommunications networks, or internet service providers beyond magicph's reasonable control.
• Losses arising from a Player's failure to comply with these Terms, including the use of a compromised Account due to the Player's own negligence in securing their credentials.
• Technical failures or interruptions in game services caused by third-party game studios or their software infrastructure.
• Any indirect, consequential, incidental, or punitive damages of any kind.

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of a dispute arising from or relating to these Terms or the use of the magicph Platform, the parties agree to first attempt to resolve the dispute through magicph's customer support team via live chat or email. magicph will endeavour to respond to all formal dispute submissions within five (5) business days. magicph's decision on any dispute shall be final unless the Player escalates the matter to PAGCOR's Dispute Resolution process, which Player may access in accordance with PAGCOR's published procedures.

If a dispute cannot be resolved through the above process, both parties consent to the exclusive jurisdiction of the competent courts of the Republic of the Philippines to adjudicate such dispute.

magicph reserves the right to amend, update, or replace these Terms and Conditions at any time. Where changes are material, magicph will provide reasonable notice via the Platform (e.g., a notice banner on the site) or by direct communication to your registered mobile number or email address where applicable. The date of the most recent revision will be displayed at the top of this page.

Your continued use of the magicph Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the Platform and may request Account closure as described in Section 10.

If you have any questions regarding these Terms and Conditions, wish to submit a formal dispute, or need to contact magicph for any purpose related to your Account or these Terms, please use the following channels:

• Live Chat: Available 24/7 via the Support widget on the magicph Platform.
• Email: [email protected] — please include your registered mobile number and a brief description of your query.

magicph aims to acknowledge all written inquiries within one (1) business day and to resolve standard account-related matters within five (5) business days. Complex disputes or matters requiring regulatory escalation may take longer.